Supplement Refund Policy

At Quinntessential Journey, we are committed to providing high-quality products to support your health journey. Please review our refund policy below:

• Unopened Products: We accept returns on unopened, sealed supplement packages within 14 days of purchase. To be eligible for a refund, the product must be returned in its original condition and packaging, accompanied by proof of purchase.
  
• Opened Products: For safety and quality control reasons, we do not offer refunds on opened or used supplement packages.
  
• Allergies or Sensitivities: While we do our best to clearly label all ingredients, individual reactions to supplements are possible. We encourage customers to review all ingredients carefully and consult their healthcare provider before starting any new supplement. Refunds will not be issued for allergic reactions or sensitivities once the product has been opened.
  
• Damaged or Defective Items: If your item arrives damaged, defective, or compromised in any way, please contact us within 7 days of receiving your order. Send a clear photo of the product and packaging to [insert clinic email]. If confirmed, we will gladly issue a replacement or store credit.
  
• Shipping Costs: Shipping fees are non-refundable. Customers are responsible for return shipping unless the item was defective or sent in error.
  

Thank you for understanding our commitment to safety and quality. If you have any questions, we’re happy to help – please reach out through our Contact Us Page.